At Your Oil Tools, our goal is to provide the highest level of customer service in eCommerce, integrity. Helping you succeed is our passion, and we're so confident that you will love your experience shopping with us, we now proudly offer an unparalleled 100% Service Guarantee.
What to expect! When your order is shipped, you have 14 days of purchase protection with Your Oil Tools on Damaged, Lost or Stolen shipments. You must contact us within 14 days of delivery.
This guarantee is unmatched in the aromatherapy industry, so you literally have nothing to lose and everything to gain.
***Your Oil Tools Guarantee is valid in all 50 states and most international locations when an order is placed on www.youroiltools.com. We believe in our products and now you can depend on our support even more!
Need to return your order or get a refund? Contact us within 30 days of your purchase and we can return your items. You will only be charged a 10% restocking fee if we cover the shipping. You can also ship the order back to us with no restocking fee at your cost. You will be granted and credited back to the account that incurred the original charge no later than 7 business days after the product has been received by Your Oil Tools. Purchases must be returned (postmarked) within 30 days of the original date of purchase in order to receive a 100% refund.